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If Kennel Connection doesn’t do it, you haven’t requested it yet!
Kennel Connection is the most feature-rich pet care facility management software product on the market today, built based on the suggestions of our users. If you would like the software to do something particular to the way you run your business, request it for a future update!
And YES! Kennel Connection 7.0 is Windows 8 & 10 compatible!
Core Features
- Up-to-the-minute statistics on your facilities occupancy and revenue flow all in one place
- Visualize information with dials, graphs, and charts
- Keep track of pets checking in/out, not yet picked up, and no shows
- View number of pets scheduled and in house for all modules
- Total bookings for a day, week, month, or year
- Compare the total invoiced revenue for each module
- Keep track of personal information, emergency contacts, and veterinarian information
- Add photos & scanned documents to client/pet records
- Keep track of client referral sources
- Store client credit card information (with credit card module) and signature
- Customizable client contracts
- Keep track of medications, feeding, & exercise schedules
- Customize pet warnings for each module
- Add round trip mileage for clients that require you to travel to their location
- Print travel cards with client address, phone number, directions, gate codes, and parking restrictions
- Multiple calendar views for each module
- Track cancellations & no shows
- Customer waitlist
- Schedule or cancel appointment for multiple pets at once
- Set special pricing rates by day of the week & holiday rates
- Prevent overbooking with maximum daily limits
- Color code appointments
- Show belongings list at check-out
- Year over year comparison statistics
- Projected income reports
- Client account summaries
- Accept deposits & prepayments
- Set mandatory deposits by service or individual client
- Deposit report
- Invoice discount report
- Unpaid invoice report
- Tip report
- Statements
- Choose what information, photos, & charges to display on invoices
- Show client account balance
- Track & apply fees for bounced checks
- Add pick-up/Delivery fees
- Text appointment confirmations & reminders
- Text & email specific clients
- Text & email mass messages to clients
- Send automated emails
- Create custom email templates
- Email reminders for appointments, packages, & expiring vaccinations
- Email estimates & invoices
- Email appointment & waitlist confirmations
- Email appointment cancellation notice
- Email pet report cards
- Email notice when pet grooming is completed
- Send emails based on client zip code/city, membership, breed, module, check-in status, or scheduled service
- 24/7 emergency support
- Free training videos
- Remote & web-based training
- Remote installation
- Onsite training at your facility
- Mentoring program
- Extensive documentation
- See more details here
Module Features
- Organize & maintain daycare schedule
- Multi-pet daycare rates
- Charge by day or hour
- Create & manage half & full day daycare packages
- Detailed package reports
- Subtract days from package automatically at check-in or check-out
- Show belongings list at check-out
- Manage and assign play areas or rooms
- Assign daycare “grades” & warnings
- Print report cards at checkout
- Multi-pet boarding rates
- Prevent overbooking
- Manage & assign runs to each pet
- Create & manage boarding packages
- Subtract days from package automatically
- Price by pet, pet weight, or run rate
- Charge by day, night, or hour
- Automatically calculate days charged based on drop-off/pick-up times
- Prompt to print client contract or kennel card at check-in
- Print daily feeding schedule for all boarded pets & their run numbers
- Print individual kennel cards with pet & client information, notes, warnings, & schedules for feedings, medications, & exercises
- Print feeding schedule labels to attach to pets’ bowls
- Show belongings list at check-out
- Supports multiple groomers & bathers
- Customizable commission and set a default groomer for certain pets (with Employee/Retail Module)
- Organize & maintain grooming appointments
- Schedule reoccurring appointments
- View grooming service history and notes
- Record exams of pet’s coat condition and health
- Prevent overbooking with maximum service limit per day
- Pricing options by breed, weight, service type, & client
- Protect business by excluding client contact information on schedule print out
- Schedules appointments by zone
- Groups appointments by 13 self-defined zones, allowing you to efficiently schedule appointments in the same area
- Sort schedules by zone.
- Weekly schedule is color-coded by zone.
- Reports include breakdowns by zone.
- Employees
- Manage employee schedules
- Monitor and alter employee time clock punches
- Email schedules to employees
- Protect business information by individualizing access & security levels for each employee
- Monitor changes & actions taken by employees with the Audit Trail Report
- Designate employee types and job capabilities
- Choose employee pay method: hourly, salary, flat rate, or commission
- Customize commission by employee, product, or service
- Commission reports
- Send emails to all clients who have pets scheduled with selected employee
- Retail
- Maintain inventory and vendor list
- Create purchase orders for vendors
- Organize products by category
- Low inventory on hand alerts
- Print item barcodes
- Assign commission rates to inventory items
- Assign specified retail price or calculate based on your cost & markup percentage
- Keep track of expiring inventory items
- Inventory cost vs retail report
- Inventory sold report
- Discounts/Loyalty
- Highly customizable customer discount options
- New client discount
- Long term boarding stays discounts
- Offer a discount or free service after selected number of visits or days of petsitting by module
- Point based customer loyalty program with tiered membership levels
- Save important information about the pet’s history, lifestyle, behavior, & corrections
- Set rates based on type of training or class
- Schedule reoccurring training sessions
- Set class start/end dates, duration, & days of week
- Set limits on class sizes
- Apply Resident Training Packages to Board & Train reservations
- Save schedule of additional responsibilities (taking in mail, watering plants, etc.)
- Save information about alarm codes & location, food storage, & KeyTrackker
- Set multi-pet rates
- Prepare pet sitting invoices based on billing cycle
- Create invoice when the pet sitting is marked completed, or upon checkout